Swipe to the left

PureTime special arrangements and protocols for coronavirus outbreak

PureTime special arrangements and protocols for coronavirus outbreak
January 30, 2020

1. No one infected with coronavirus in PureTime and thanks for the kind blessing emails from all around the world. All PureTime staff will be working from home until the situation is improved.

2. Please expect the factories to start production in March because all the workers are stuck in their home town.

3. We will go back to office when the situation is under control and we have a bunch of stocks ordered before CNY and we will ship those to the customers if the courier opens.

4. All PureTime staff will wear facial masks in the office and we will wash our hands with soap before handling the watches.

5. If you decide to cancel your order, please email billing@puretimewatch.io and we will refund without questions asked, please do NOT charge back on us and we will refund, just please give us some time to process.

6. Please wash your newly received watch from China with soap even it is very unlikely for the virus to survive on the watch surface.

Please do not hesitate to contact us if you have any questions regarding your orders. And we will start working on 10th February as the Chinese government announced, some of us may start working sooner so please do not be surprised when you get emails from us before 10th Feb.

PureTime Team